Hello "T"
I am very disappointed that you and your daughter
did not keep the 5:30 appointment yesterday that I had set aside for you. I had prepared myself, my office, your
paperwork, reviewed the notes from our numerous telephone conversations and begun your daughter's file.
That
you haven't responded to my calls to your home and cell disappoints me further. I hope that there hasn't been an emergency
that caused your absence.
Based on this experience, and too many similar experiences,
I am now requiring a credit card number to secure first appointments. If the person doesn't give proper notice of
cancellation, the credit card will be charged $160 for the session.